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Contact

 

440-0881
3-1 Hirokoji, Toyohashi City, Aichi Prefecture
Tel: 0532-52-7458(Japanese only)
ishirts22@gmail.com
​Operating person: Masaki Ito
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Business hours

10:30AM – 7:30PM
Wednesday, 3rd Tuesday: Closed
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Map

Distance from Toyohashi StationIt's a 10 minute walk.

Store information

Trade name: Shirt House Ito

​ Address: 3-1 Hirokoji, Toyohashi City, Aichi Prefecture

​Representative: Chieko Ito

 

Returns, exchanges and warranties

Disclaimer:

Once your order is confirmed, we will begin producing your shirt.

​As this is a made-to-order product, we cannot accept exchanges or returns due to the customer's convenience after the product is completed.

If the item is defective due to a manufacturing error on our part, we will refund the item immediately after returning it.

 

Returns:


In the case of initial defects, our store will bear the return shipping costs.

Please note that we cannot accept any other returns.

refund:

We will transfer the amount to your designated account as soon as we receive the returned product.

Return contact information:

Phone number: 0532-52-7458(Japanese Only)

Return address: 1F Iron Building, 3-1 Hirokoji, Toyohashi, Aichi 440-0881

​ Person in charge: Shirt House Ito Masaki Ito​

Privacy policy

Shirt House Ito Information Management Manager: Masaki Ito

Privacy policy details
"Shirt House Ito" (hereinafter referred to as "our store") discloses information necessary for transactions and contact, such as the customer's name, address, telephone number, and email address, when the customer uses our store. Please do so. Our store complies with the Personal Information Protection Act and handles personal information in accordance with this privacy policy.

1.Purpose of use of personal information
Our store uses the personal information acquired by our store for the following purposes.
1) For shipping products to customers and requesting payment
2) To improve our service
3) To respond to customer requests and inquiries

2.Management of personal information
Our store manages personal information using the following system.
1) We will develop necessary internal systems in accordance with the Personal Information Protection Act and guidelines.
2) We will restrict the use of personal information to only employees who need it for business purposes, create rules regarding the storage and management of media containing personal information, and take measures to protect personal information.
3) Regarding personal information stored in the system, we will prepare accounts and passwords and manage access privileges so that only employees who need it for work can use it. Please note that your account and password will be strictly managed to prevent leakage or loss.
4) To ensure security when transmitting data related to personal information over the Internet, we use SSL, an industry standard encrypted communication, on necessary web pages.
5) Personal information will be deleted at any time after a certain period of time has passed from the time of receipt, assuming that there will be no problem with the service.

3.About third party provision
1) Our store will not disclose personal information to third parties without the consent of the customer. However, this does not apply in the following cases.
・When there is a request from a public institution such as a court or police based on laws and regulations
・When there are special provisions in laws and regulations
・When there is a risk of harming the life, body, or property of the customer or a third party, and the consent of the person cannot be obtained.
・When it is necessary to protect or defend our company's rights, property, or services from actions that violate laws and regulations or our store's terms of use and precautions, and we cannot obtain the consent of the person in question.

4. Disclosure of personal information
If a customer requests disclosure of personal information, the information will be disclosed only if the customer's identity can be confirmed.
Note: How to confirm your identity
Please mail a copy of something that can prove your identity (driver's license, insurance card, etc.) to our store.
We will confirm the content and disclose the information as soon as it is clear that the person is the person.

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